Move your mouse pointer over the service you would like more information on and click.
A performance evaluation allows the Don't Be Frantic Computer Services team to determine what options are available for upgrading your computer, a group of computers, or an entire network. We will profile each computer, recording information about its processor, speed, memory, hard drive, networking devices and overall upgradeability.
Our security evaluations are designed to flag the most frequent configuration issues which can expose today's Windows PCs and Macintoshes to hacker attacks. We will ensure that your virus-protection software is up-to-date and configured correctly, install the latest Microsoft and Apple Security Updates, and verify that all non-essential network services are disabled. Also, we will discuss your password policies and activate firewall protection if desired.
If your PC is frequently displaying messages such as "The application has performed an illegal operation and has been shut down," or your Macintosh is "crashing" or "freezing," you're probably running an old version of Windows or Mac OS. Don't Be Frantic Computer Services can help you minimize the problems associated with these systems, and help you transition to newer, more stable operating systems such as Windows 2000/XP or Mac OS X 10.2 "Jaguar," if your computer supports them. Even if an operating system upgrade is not a viable option, most software problems can be solved using the techniques we have developed.
Software Installations, Updates, and Upgrades
Don't Be Frantic Computer Services is available to install newly purchased application software. We will use our Internet resources to ensure that you're running the most recent release of the software: vendors release updates that correct critical issues discovered after manufacturing, but these updates rarely are included in off-the-shelf packages.
Operating System Upgrades
The latest operating systems from Microsoft and Apple, Windows 2000, Windows XP, and Mac OS X are clearly superior to their predecessors, and it is in everyone's best interest to move to one of these platforms as soon as possible. We will use the information gleaned from a performance evaluation to determine whether your computer(s) can run the new operating systems, what upgrades would make the experience optimal, and determine whether your existing software and peripherals are compatible. Once you purchase the operating system upgrade and any additional items, Don't Be Frantic Computer Services will perform the installations, testing and training to ensure a smooth transition.
Is your computer performance not meeting your expectations? If so, a performance evaluation will tell us the aspects of your computer performance in most need of improvement. In many cases, simply purchasing a new, faster hard drive and adding memory will make your computer feel new again!
If you've already ruled out software problems as a factor in computer difficulties, it's time to look deeper. Don't Be Frantic Computer Services can assist you with testing your hard disks and RAM. If something is failing, we can help you procure replacements and install them as necessary. However, we are unable to do component-level repairs at this time.
Backup System Implementation
Your best defense against any type of computer problem is a well-developed and executed backup strategy. We will recommend the storage device which will best meet your needs, then create an automated backup strategy using the best backup software available - Retrospect, by Dantz Development Corporation. Retrospect is bundled with many storage devices; if yours does not include Retrospect, it will need to be purchased separately.
Web Site Development
Don't Be Frantic Computer Services partners with the pre-eminent web designers in the Bay Area to offer high quality web front-end development We specialize in creating sites that are easy for our clients to update themselves once the initial design is complete, using the Templates function of popular HTML editing software.
DSL/Cable Modem Installation & Connection Sharing
Accessing the Internet using a dial-up connection slows down your business and makes viewing Internet content at home frustrating, and sometimes impossible. Upgrading to DSL or a cable modem is not as easy as it should be, however; many Internet service providers offer "self-installation kits" with installation software that forces you to use specific browsers and E-mail programs - sometimes they even limit your choice of operating system! Don't Be Frantic Computer Services can help you upgrade to DSL or cable Internet access without losing flexibility or forcing you to change your computer's operating system. Also, we can help you share your Internet connection with other machines in your home or office.
Network Installation & Upgrades
If you would like to connect your machines to share Internet access, or to move data between computers and a server, Don't Be Frantic Computer Services can help. If you already have a network, but would like to improve its performance, we can discuss possible upgrades from hubs to switches, or from 10-megabit to 100-megabit or gigabit Ethernet where appropriate.
Wireless Network Implementation
Don't Be Frantic Computer Services also offers assistance with the installation, configuration and security of 802.11b and 802.11g wireless networks. Feel free to contact us to discuss how to make these technologies work for you; they're great at home and in the office!
Server Installation, Configuration & Optimization
We have several years of experience managing Windows NT, Windows 2000, AppleShare and Mac OS X server products, as well as separate server applications that run on these platforms.